Clear billing terms are important for transparent transactions. This policy explains our payment methods, billing procedures, refunds, and dispute handling to help protect both Solfigo and our customers.
We support secure and widely recognized payment methods, including:
PayPal
Visa
Mastercard
American Express
Discover
Diners Club
JCB
UnionPay
Shop Pay
Google Pay
Apple Pay
Afterpay
Clearpay
Available payment methods may vary depending on your location and will be displayed during checkout.
Payment information is processed through secure payment providers, and we do not intentionally store complete credit card information on our servers.
The total amount displayed at checkout represents the amount payable for your order, including applicable product prices, shipping charges, discounts, and other applicable charges shown during checkout.
We do not intentionally add unexpected charges after your order has been placed.
If an order requires an additional charge or adjustment due to an exceptional circumstance, we will contact you for confirmation before processing the additional payment whenever reasonably possible.
For regular products, your selected payment method will generally be charged when your order is placed and payment is successfully authorized.
Order processing will begin after payment has been confirmed.
For certain products or orders, payment authorization or additional verification may be required before the order can be processed.
If a product is listed at an incorrect price due to a system error, typographical error, currency conversion issue, or other technical mistake, we reserve the right to correct the price and cancel the affected order if necessary.
If your order is canceled due to a pricing error, you will be notified and any payment already collected for the affected order will be refunded.
You may request cancellation of a regular order within 24 hours of payment, provided that the order has not already been shipped.
After 24 hours or once the order has been shipped, cancellation will be handled in accordance with our Return & Refund Policy.
Payment information is transmitted through secure and encrypted payment systems.
Payment processing is handled by trusted third-party payment providers. We do not intentionally store sensitive payment information, such as complete credit card numbers or security codes, on our servers.
For additional information, please refer to our Payment Method and Privacy Policy pages.
Our checkout prices are generally displayed in USD (United States Dollars) unless otherwise indicated.
If your payment method uses a different currency, your bank or payment provider may convert the transaction according to its applicable exchange rate.
Solfigo is not responsible for differences caused by exchange rate fluctuations, foreign transaction fees, or currency conversion fees charged by your bank or payment provider.
Refunds are processed in accordance with our Return & Refund Policy.
Eligible refunds will generally be issued to the original payment method used for the purchase.
After we process a refund, the time required for the funds to appear in your account may vary depending on your payment provider or financial institution.
Typical processing times may include:
PayPal: 1–3 business days
Credit/Debit Cards: 3–7 business days
Actual processing times may vary.
If you have questions or concerns about a charge, such as duplicate billing or an incorrect amount, please contact us at support@solfigo.com with your order number, payment receipt, and a description of the issue.
We will review the matter and make reasonable efforts to respond as soon as possible.
We recommend contacting us before initiating a payment dispute or chargeback so that we have an opportunity to resolve legitimate billing issues directly.
We may update these Billing Terms & Conditions from time to time to reflect changes in our payment methods, business practices, or applicable legal requirements.
Any updated terms will be posted on this page. We encourage you to review this page periodically for the latest information.
For questions regarding billing, payments, or refunds, please contact us at:
Email: support@solfigo.com
Customer Support Hours: Monday–Friday, excluding public holidays.
Clear billing terms are important for transparent transactions. This policy explains our payment methods, billing procedures, refunds, and dispute handling to help protect both Solfigo and our customers.
We support secure and widely recognized payment methods, including:
PayPal
Visa
Mastercard
American Express
Discover
Diners Club
JCB
UnionPay
Shop Pay
Google Pay
Apple Pay
Afterpay
Clearpay
Available payment methods may vary depending on your location and will be displayed during checkout.
Payment information is processed through secure payment providers, and we do not intentionally store complete credit card information on our servers.
The total amount displayed at checkout represents the amount payable for your order, including applicable product prices, shipping charges, discounts, and other applicable charges shown during checkout.
We do not intentionally add unexpected charges after your order has been placed.
If an order requires an additional charge or adjustment due to an exceptional circumstance, we will contact you for confirmation before processing the additional payment whenever reasonably possible.
For regular products, your selected payment method will generally be charged when your order is placed and payment is successfully authorized.
Order processing will begin after payment has been confirmed.
For certain products or orders, payment authorization or additional verification may be required before the order can be processed.
If a product is listed at an incorrect price due to a system error, typographical error, currency conversion issue, or other technical mistake, we reserve the right to correct the price and cancel the affected order if necessary.
If your order is canceled due to a pricing error, you will be notified and any payment already collected for the affected order will be refunded.
You may request cancellation of a regular order within 24 hours of payment, provided that the order has not already been shipped.
After 24 hours or once the order has been shipped, cancellation will be handled in accordance with our Return & Refund Policy.
Payment information is transmitted through secure and encrypted payment systems.
Payment processing is handled by trusted third-party payment providers. We do not intentionally store sensitive payment information, such as complete credit card numbers or security codes, on our servers.
For additional information, please refer to our Payment Method and Privacy Policy pages.
Our checkout prices are generally displayed in USD (United States Dollars) unless otherwise indicated.
If your payment method uses a different currency, your bank or payment provider may convert the transaction according to its applicable exchange rate.
Solfigo is not responsible for differences caused by exchange rate fluctuations, foreign transaction fees, or currency conversion fees charged by your bank or payment provider.
Refunds are processed in accordance with our Return & Refund Policy.
Eligible refunds will generally be issued to the original payment method used for the purchase.
After we process a refund, the time required for the funds to appear in your account may vary depending on your payment provider or financial institution.
Typical processing times may include:
PayPal: 1–3 business days
Credit/Debit Cards: 3–7 business days
Actual processing times may vary.
If you have questions or concerns about a charge, such as duplicate billing or an incorrect amount, please contact us at support@solfigo.com with your order number, payment receipt, and a description of the issue.
We will review the matter and make reasonable efforts to respond as soon as possible.
We recommend contacting us before initiating a payment dispute or chargeback so that we have an opportunity to resolve legitimate billing issues directly.
We may update these Billing Terms & Conditions from time to time to reflect changes in our payment methods, business practices, or applicable legal requirements.
Any updated terms will be posted on this page. We encourage you to review this page periodically for the latest information.
For questions regarding billing, payments, or refunds, please contact us at:
Email: support@solfigo.com
Customer Support Hours: Monday–Friday, excluding public holidays.
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